Guidelines for EFQM Business Excellence Model Self-Assessment

 This paper provides a detailed analysis and roadmap for an organization to perform EFQM Business Excellence Model Self-Assessment.

This paper provides examples of what is expected for each of the sub-criteria, showing good practices, and the links between sub-criteria. It has five key aims:

  1.  to help organisations to understand what an external assessor would be looking for in each area
  2. to help organisations by listing good practices which could be adapted for use in their own circumstances
  3. to identify links between sub-criteria which organisations can leverage to make faster progress
  4. to help assessors to apply the Radar™ logic consistently.
  5. to document the knowledge base used in an application of IDS, the evidential reasoning software described in Yang (2001), to assess documents against the Model of Excellence.

Download Document: Documents are in common file formats such as Microsoft Word (doc), Powerpoint (ppt), Excel (xls,csv,xlsx), and Adobe pdf.
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Posted on 05/11/2011 by


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