Where's the Value in ITIL V3?

This whitepaper discusses the value of ITIL V3 versus ITIL V2 to help answer the question: should we migrate to ITIL V3?

 

Download Document: Documents are in common file formats such as Microsoft Word (doc), Powerpoint (ppt), Excel (xls,csv,xlsx), and Adobe pdf.
Download


Related Categories




Related Topics



Related Articles


An Introduction to ITIL

This presentation introduces ITIL V2 and V3, discusses the timeline of ITIL development, ITIL hype versus reality, and offers a simple framework for IT demand and supply management.

Creating Business Value Using ITIL

This presentation provides an excellent overview of ITIL, and discusses creating an integrated service management process, and architecture to extract the real value from ITIL. The hype around ITIL is deafening - this discussion helps sort through th...

Introduction to ITIL V3

 Introduction to ITIL V3 provides a quick overview of ITIL, its objectives, key content areas, qualifications scheme, and core publications. The guide also discusses the key principles of IT Service Management.

Introduction: ITIL Version 3 and the ITIL Process Map V3

 This presentation provides an in depth introduction to ITIL® V3 and ITIL® process map.

ITIL Background

ITIL background presentation provides an introduction, history and basics of the ITIL framework.

ITIL V3 and ISO/IEC 20000

 This document outlines the differences between ITIL V3 and ISO/IEC 20000, from the perspective of each clause in the standard where the core 5 ITIL books either do not cover it or cover it differently.

Overview and Current Trends with ITIL

This presentation provides an overview of three key IT governance frameworks namely, ITIL V3, ISO/IEC 20000, and COBIT, compares and contrasts the three, and provides examples of an integrated approach to IT service management.

Overview of ITIL V3

A very good overview of ITIL Version 3 - history, objectives, books, changes, training, certification, discussion on migration from V2 to V3... Good Read!

The Skinny on ITIL

A very good presentation on ITIL V3. It provides an overview of ITIL V3, what has changed from V2 and what are the implications for practitioners.


Posted on 06/15/2011 by


Where's the Value in ITIL V3? author sourabhhajela

sourabhhajela

Signup For ThoughtLeader









Subscribe


CIO Index

Our Focus is On Your Agenda

CIO Index is the world's largest professional network for CIOs - of the CIO, for the CIO, by the CIO. 

Over 70,000 CIOs and other IT Executives use CIO Index to Learn, Network and Share.

 

Cioindex, Inc.

  • (+1) 800-309-3550
  • Mon - Fri 9:00am - 5:00 pm
  • 115 Franklin Tpke, Mahwah, NJ 07430