This study (thesis!) assesses the use of Carnegie Mellon's eSourcing Capability Model for Client Organizations (eSCM-CL) framework in improving offshore outsourcing's success.
The context is academic - even though the study was commissioned by a consulting firm. English is choppy. But the content is informative - worth a read!
This Improving Offshore Outsourcing Success Using the eSourcing Capability Model has been accessed 22 times.
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