Sample Service Level Agreement
This sample enterprise IT service level agreement (SLA) can be used to design your own.
Documents are in common file formats such as Microsoft Word (doc), Powerpoint (ppt), Excel (xls,csv,xlsx), and Adobe pdf.Download
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| This template lists key elements of a Service Level Agreement (SLA) - you can use it to create your own.
| This template can be used to create a Service Level Agreements (SLAs) between a service provider and the service recipient. The objective of the SLA is to present a clear, concise and measurable description of the services provided.
Posted on 06/24/2011 by