Measuring IT Success at the Bottom Line


IT business value (ITBV) program provides a customer-focused, data-driven IT investment decision making process and framework for measuring and evaluating IT products, services, and support in terms that reflect business benefits.

IT business value (ITBV) program provides a customer-focused, data-driven IT investment decision making process and framework for measuring and evaluating IT products, services, and support in terms that reflect business benefits.

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Posted on 05/21/2009 by


Measuring IT Success at the Bottom Line author sourabhhajela

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