Musing gently about the cost of change

Musing gently about the cost of change author Webmaster1 On: 11/28/2011 Views: 95



Outsourcers are a bit like private equity. They make money by taking something over, ruthlessly and rigorously standardising everything about, and making money on the difference between the price they agreed in advance and the costs they actually incur post-cleanup. Nothing wrong with that. It’s a business, like any other, providing something the customer wants, [...]



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