The Benefits of ITIL

This document clarifies, with examples, the benefits obtained from implementing ITIL


Download Document: Documents are in common file formats such as Microsoft Word (doc), Powerpoint (ppt), Excel (xls,csv,xlsx), and Adobe pdf.
Download


Related Categories




Related Topics




Related Articles


An Introduction to ITIL

This presentation introduces ITIL V2 and V3, discusses the timeline of ITIL development, ITIL hype versus reality, and offers a simple framework for IT demand and supply management.

Case Study: Is ITIL Framework Effective?

The aim of the research project was to ascertain if a direct correlation exists between customer satisfaction and the use of ITIL. 

Overview and Current Trends with ITIL

This presentation provides an overview of three key IT governance frameworks namely, ITIL V3, ISO/IEC 20000, and COBIT, compares and contrasts the three, and provides examples of an integrated approach to IT service management.

Practical Application of ITIL Framework

This presentation provides an in depth overview of the ITIL framework and discusses best practices for its successful implementation.




Posted on 01/05/2012 by


The Benefits of ITIL author sourabhhajela

sourabhhajela




Signup For ThoughtLeader









Subscribe


CIO Index

Our Focus is On Your Agenda

CIO Index is the world's largest professional network for CIOs - of the CIO, for the CIO, by the CIO. 

Over 70,000 CIOs and other IT Executives use CIO Index to Learn, Network and Share.

 

Cioindex, Inc.

  • (+1) 800-309-3550
  • Mon - Fri 9:00am - 5:00 pm
  • 115 Franklin Tpke, Mahwah, NJ 07430