Business IT Alignment Using the Balanced Scorecard

  • September 23, 2020
  • Expert Editor - IT Management

This chapter presents the use of Balanced Scorecard to align IT with business.


This chapter presents the use of Balanced Scorecard to align IT with business. How do you "adapt" the Balanced Scorecard framework to fit IT's needs? Is there a case study to illustrate the use of a Balanced Scorecard for business IT alignment? What are the metrics used?




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