How do Perceptions of IT’s Performance Get Formed?

This case study looks at a "top performing IT organization, intimately responsible for the success of the corporation, yet being perceived by much of senior management as an overhead that was costly and ineffective. The paper suggests some reasons as to why such perceptions might have come about, and what lessons the field can learn from what happened"

Download Document: Documents are in common file formats such as Microsoft Word (doc), Powerpoint (ppt), Excel (xls,csv,xlsx), and Adobe pdf.
Download


Related Categories




Related Topics



Related Articles


12 Tips for Managing Your Boss

 i.e. it clearly lays the onus on the employee for their relationship with their boss and lays out a plan of action to manage the relationship. Excellent discussion!

2010 CIO Study - Implications for IT Managers

CIO role is changing - from IT leadership to business leadership. What does all this mean to IT managers? To operations managers, development managers, strategy and architecture leaders? Read On!

25 Ways to Distinguish Yourself

 Manage your name brand - this article provides 25 ways with examples to distinguish yourself in a crowded "marketplace."

5 Skills of Successful Leaders

This presentation provides insights into 5 key leadership skills - employee empowerment, change management, team building, communications and training. Very Good Read!

A Framework for Successful IT-Enabled Change

This article presents an analytical framework that explains how IT-enabled change can be driven in practice - this research addresses exactly what it is that managers must do to successfully lead IT-enabled change.

Building a Global IT Organization

This article tackles the issue of building a global IT Organization. CIOs might not find the answer but you will certainly be made aware of the issues - what is the payoff from building a global IT Organization? Are you global "enough"? Well your C...

Building Leadership Management Communication Capability

 This presentation discusses the value of leadership communications and then provides guidance on changing communication style.

Chief Receptionist Officer? Title Inflation Hits the C-Suite

CIO Responsibilities and Challenges

 This report discusses the responsibilities, reporting relationships, tenure, and challenges of Chief Information Officers in the federal government. Excellent discussions that can help guide the CIO role even in the private sector.

CIO Strategies for Success

This paper describes the threats to CIO job security and suggests strategies for addressing them. It argues that a major cause of perceived CIO failures is that IT professionals and business managers have such different expectations for how long thi...

CIO Survey: Insights & Perspectives from IT Leaders

Communicating With Credibility

Effective IT Organization

 Effective it organization elements - what CIOs, IT Executives and their customers think.

Lizards and birds: the evolutionary future of the CIO

The CIO first appeared in the 1970s, gradually growing in stature and power until reaching its peak of influence at the turn of the century as the millennium bug threatened life as we know it. However, the ecosystem has changed profoundly in the pa...

Surviving the Matrixed Organization!

If you have been in the business world for a few years you know that a matrixed organization is as real as it is dangerous. How do you get work done with some management guru's sick idea of a revolutionary organizational design?

The New Rules for CIO Success

 This presentation provides insights into the changing IT Management landscape and the imperatives for CIO success.

The New Rules for CIO Success II

This presentation provides insights into the changing IT Management landscape and the imperatives for CIO success. (more/different discussion and slides)

What CEOs Expect of CIOs?

This article provides insights about what CEOs expect of the CIO and the IT function, drawing on interviews with CEOs of high technology companies located in Silicon Valley. Actions by senior IT executives to more closely align their behaviors with ...


Posted on 03/06/2012 by


How do Perceptions of IT’s Performance Get Formed? author sourabhhajela

sourabhhajela

Signup For ThoughtLeader









Subscribe


CIO Index

Our Focus is On Your Agenda

CIO Index is the world's largest professional network for CIOs - of the CIO, for the CIO, by the CIO. 

Over 70,000 CIOs and other IT Executives use CIO Index to Learn, Network and Share.

 

Cioindex, Inc.

  • (+1) 800-309-3550
  • Mon - Fri 9:00am - 5:00 pm
  • 115 Franklin Tpke, Mahwah, NJ 07430