A Methodology for Measuring the Value of E-Services

This report introduces the Value Measuring Methodology (VMM), a flexible framework for a multi-perspective assessment of eservices that is responsive to the e-Government environment, builds upon existing legislative guidance and executive direction, and incorporates proven analytical approaches.

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Posted on 04/30/2012 by


A Methodology for Measuring the Value of E-Services author sourabhhajela

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