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    Is IT Outsourcing Dead?

    This research looks into the trend of IT being brought back in-house. Why? Good discussion for the CIO to follow!


    e-Book- Managing Outsourcing Relationships

    This e-Book presents the key components of an outsourcing strategy. CIOs can learn what, when, where, why, and how to outsource services that produce business value for the enterprise. (100 pages)


    Case Study - Outsourcing Best Practices

    This case study illustrates best practices in outsourcing driven by business results not just cost savings. Excellent example for the CIO to keep in mind when pursuing an outsourcing relationship that delivers sustainable business value.


    Organizational Transformation Imperative for Outsourcing

    This research explored best practices in outsourcing driven by business results not just cost savings. A key finding was to fundamentally transform the organization to adapt it for outsourcing. Say what? Read On!


    Outsourcing Governance for Success

    This research explored best practices in outsourcing governance and discovered that, as expected, structure is important but effective governance must be supplemented with a partnership view, the right attitude and behavior fostering partnerships. Go...


    Holistic Business Driven Approach to Outsourcing

    This research explored best practices in outsourcing driven by business results not just cost savings. A key finding was to operate the outsourcing relationship as a holistic end-to-end business service. What does that mean? Read On!


    Importance of Outsourcing Metrics

    This research explores the key role of metrics and analytics in outsourcing success - delivering not just cost savings but also superior strategic business value. Excellent Read!


    Outsourcing Best Practices

    This research study explores best practices that make outsourcing deliver business value beyond cost savings. Excellent reference for the CIO to understand strategic implications of outsourcing and implement this discipline to create superior busines...


    Case Study - Business Process Outsourcing Best Practices

    This case study illustrates how leading practices can substantially improve the return on business process outsourcing (BPO) returns. 


    Case Study - Best Practices for Outsourcing Success

    This case study highlights best practices for sustainable success of outsourcing relationships. Outsourcing can start off well but the effectiveness can deteriorate over time. These best practices help ensure success over the long term. Excellent Rea...



 
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