introduction to ITIL

introduction to ITIL page on CIO Index provides important information and resources on the topic - what is introduction to ITIL?, articles on introduction to ITIL, experts in introduction to ITIL etc. Members are free to download introduction to ITIL powerpoint presentations, excel spreadsheets, adobe pdf, word documents (login required), and view the profiles of or directly contact the introduction to ITIL experts listed using in-messaging.

CMMI for ITIL

 Applying Lean Principles to CMMI for Services and ITIL


Introduction: ITIL Version 3 and the ITIL Process Map V3

 This presentation provides an in depth introduction to ITILĀ® V3 and ITILĀ® process map.


ITIL Implementation Best Practices

 ITIL best practices as well as short-comings in the ITIL framework.


ITIL V3 and ISO/IEC 20000

 This document outlines the differences between ITIL V3 and ISO/IEC 20000, from the perspective of each clause in the standard where the core 5 ITIL books either do not cover it or cover it differently.


The Skinny on ITIL

A very good presentation on ITIL V3. It provides an overview of ITIL V3, what has changed from V2 and what are the implications for practitioners.


ITIL Background

ITIL background presentation provides an introduction, history and basics of the ITIL framework.


Mapping ITIL to the Real World

This paper investigates adoption of ITIL, trends in ITIL practices, and a brief description of the market.


ITIL Implementation Considerations and Tips

This presentation provides a basic understanding of ITIL implementation requirements, key ITIL business trends and ITIL implementation tips.


Overview and Current Trends with ITIL

This presentation provides an overview of three key IT governance frameworks namely, ITIL V3, ISO/IEC 20000, and COBIT, compares and contrasts the three, and provides examples of an integrated approach to IT service management.

Introduction to ITIL V3

 Introduction to ITIL V3 provides a quick overview of ITIL, its objectives, key content areas, qualifications scheme, and core publications. The guide also discusses the key principles of IT Service Management.



1 2 3 4Next
Sign Up For ThoughtLeader









Subscribe


CIO Index

Our Focus is On Your Agenda

CIO Index is the world's largest professional network for CIOs - of the CIO, for the CIO, by the CIO. 

Over 70,000 CIOs and other IT Executives use CIO Index to Learn, Network and Share.

 

Cioindex, Inc.

  • (+1) 800-309-3550
  • Mon - Fri 9:00am - 5:00 pm
  • 115 Franklin Tpke, Mahwah, NJ 07430