manage IT as a business

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IT Cannot be a Profit Center

Of late, there is a lot of emphasis on IT ROI. While this is commendable, extending this argument to convert the IT Organization into a profit center is taking it to another extreme. For example, are HR, finance, and marketing profit centers? Why not?


Aligning IT Strategy with Business Strategy Using the Balanced Scorecard

This case study discusses aligning information technology (IT/ICT) strategy with business strategy using the Balanced Scorecard, at a multinational pharmaceutical company.


Six IT Decisions Your IT People Shouldn’t Make

 This paper discusses six decisions senior executives (read: non-IT executives) should not delegate to IT folks (read: CIO?) to "avoid IT disasters— and, more important, to help them generate real value from their IT investments"


IT Strategy and Business Strategy Connection

This excellent presentation takes a top down i.e. business driven approach to connect business strategy with IT Strategy.


Defining the Business Value of Information Technology

This paper presents a simplified methodology to realize business benefits from IT investments - create a format enterprise architecture coupled with lifecycle cost optimization to ensure IT projects meet minimum hurdle rate. The author makes the case that this approach also has broad acceptance in the business community.

How to Price IT Services

This presentation discusses pricing for services. The lessons here are applicable to pricing for information technology services as well.

Pricing Strategies and Tactics

This presentation discusses the factors affecting pricing of products and services and provides guidance on pricing strategy and tactics.

How to Run IT Like a Business

"Evolving from a cost center, IT is taking on the character, rigor and practices of a business within a business. It won’t be easy, but for CIOs it’s a matter of survival."


Pricing Strategy For Professional Services

The authors make a case for value driven pricing for professional services first analyzing the costs of ineffective pricing and then the key elelments of a profitable pricing strategy for professional services. The paper also introduces a framework for pricing professional services. Can an IT Organization act as a business by using professional services firms as a model? Can this framework for pricing be used for IT products and services?

Making the Pricing Decision

This presentation discusses in depth the factors governing pricing decisions and how to use them to gain competitive advantage. Excellent read!

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