outsourcing best practice

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Supplier Evaluation Framework and Process

 This paper introduces a supplier evaluation framework and process that focuses on building sustainable supplier relationships based upon core values.


Vendor Management Best Practices

This white paper discusses vendor management best practices for successful IT and business process outsourcing.


Best Practices in Offshore Outsourcing Security

This whitepaper identifies key concerns and discusses best practices to address them to secure data and intellectual property in offshore outsourcing relationships

Best Practices in International Logistics

This research report discusses how top companies use technology and partners to create a world class logistics capability.

Factors Driving Outsourcing Project Efficiency

This whitepaper makes the case for quality - the authors argue that cost per hour does not reflect the true "efficiency" of an outsourced project; quality processes do.

Outsourcing Management Body of Knowledge (OMBOK)

 Outsourcing Management Body of Knowledge (OMBOK)™ is a framework for professional outsourcing


Data Center Outsourcing

This whitepaper helps senior IT leaders answer four key questions: why outsource, when to outsource, how much to outsource and where to outsource.


IT Sourcing – Effective Stakeholder Management

 Effective stakeholder management is critical for IT Sourcing success. This presentation provides an overview of the stakeholder management process


Top 10 Best Practices in Outsourcing

This paper presents 10 practices that can help you gain value from your outsourcing relationship. The focus is in office services but the lessons are universally applicable.


Build or Buy?

 This presentation discusses the central decision prior to any outsourcing: should we build it or buy it from someone else?



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